PTC is seeking for eligible B.E / B. Tech graduates for the role of Associate Software Engineer- Software Engineering . If you are a fresher and looking for opportunity in Pune, this is an amazing opportunity to gain hands - on experience and upgrade your skills. Interested and eligible candidates shall apply ASAP.
Company : PTC
Job Role : Associate Software Analyst
Academic Qualification : B.E / B. Tech
Experience Level : Freshers
Salary : As Per Company Norms
Job Location : Pune , Maharashtra, India
Application Deadline : Apply ASAP
Role and Responsibilities :
Associate Software Analyst -Software Engineering
This role requires the ability to resolve customer incident and bugs .
The role needs to bring improvements in IOT product supported by IOT CRT team.
The role needs to interact with TS, PM, TPM, QA, NPD teams to get clarity on issues and resolve them quickly to meet SLA.
The role requires to interact with TS, TPM and PM to reproduce customer issues.
The role requires the understanding and working of any functionality, prioritizing bugs, incidents, improvements, fixing and submitting issues.
This role requires the ability to have a conversation with customers along with TS to reproduce issues or provide solutions.
Required Skills :
A Candidate must possess strong technical skills – Core Java, Javascript, , Databases, Debugging tools, IDE.
A Candidate must possess strong problem solving and lateral thinking skills.
A Candidate must possess drive for quick resolution of issues.
A Candidate must possess good interpersonal and communication skills.
A Candidate must be Knowledgeable of Product Deployment Via Docker and Devops tools would be an added advantage.
Your Impact:
Associate Software Analyst -Software Engineering cover various roles.
CRT primary role is to help customers succeed when they adopt PTC’s IoT Products. When customers face issues, CRT steps in to directly support the customer and resolve issues within the agreed SLA thereby improving customer satisfaction.
Your Team:
Be a member of the IoT CRT dev team. This team supports and fixes customer issues in IoT Product.
Apply Now:
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